How can we design the customer experience in new Lineadecor stores?
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All Works
USER EXPERIENCE DESIGN
Bringing New Perspectives To The Store With Design Thinking Methodology
We put together some of our keystones to question the store experience. We followed Design Thinking methodologies through Understand, Analyse, Ideation and Prototype & Test steps.
In the store experience process, it was important to carry out a user-oriented design. Stores to examine was selected by diversed regions from local and abroad. Hands on approach for user interviews and observations brought marveolous insights to design new customer journey map.
CLIENT
Lineadecor
WHAT WE DID
User Research and Observations
Customer Journey Map
Business Strategy
Service Design
Customer Journey Map
Business Strategy
Service Design
TEAM
Lead Designer
UX Strategist
User Researcher
UX Strategist
User Researcher
FROM OUR CLIENTS
A Few Words Of Feedback
We Have Got
We Have Got
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